As 2024 draws to a close and the festive season approaches, it’s time to take stock of the major innovations that have marked the world of digital tools. Among them, Pipedrive, the CRM that TechNuCom can integrate for you, has undergone several changes this year and has become increasingly successful.
In 2024, the company continued to focus on automation to help users save time on repetitive tasks. One of the major innovations of the year was the introduction of triggers based on dates or events. This makes it possible, for example, to automatically programme an email to wish a customer a birthday or to schedule a reminder after an appointment. These small actions, which previously required manual intervention, are now automated, considerably simplifying users’ daily lives.
Pipedrive has also strengthened its integration capabilities with other tools thanks to improved webhooks. These features enable Pipedrive to be synchronized with other software used in a company, such as project management tools or marketing applications. This connection between platforms ensures a fluid exchange of data and enables the various stages of a project or sale to be better coordinated.
At the same time, Pipedrive has worked on its statistics and reporting module to meet the growing need for analysis and collaboration. Teams can now work simultaneously on shared reports, avoiding errors and duplication. It is also possible to duplicate an existing report to save time when creating new tables. For professionals who travel frequently, the ability to export data for offline consultation is a highly practical enhancement. Finally, new reports dedicated to contacts provide more precise analyses of customer relationships, helping to better target sales efforts.
To adapt to all sizes of business, Pipedrive redesigned its offerings in 2024. Small companies looking to structure their business can opt for a simple, affordable plan, while larger organizations have access to more advanced options that can be customized to suit their needs. These adjustments show that Pipedrive aims to be accessible while offering solutions tailored to each stage of a company’s growth.
At the end of the year, Pipedrive received significant recognition when it was ranked as one of the best business management tools of 2024 by G2, a platform specializing in user reviews. With an overall score of 4.2 out of 5, the CRM was praised for its ease of use and efficiency. This accolade reflects the work Pipedrive has done to meet the expectations of its users.
The year 2024 has been full of new developments for Pipedrive, which continues to improve and adapt to the needs of businesses. As we approach 2025, these developments show the direction that digital tools are taking to make work ever more fluid and collaborative.
At TechNuCom, we’re keeping a close eye on these innovations, which are shaping our daily lives and those of the businesses we support. We wish you all the very best for the festive season and a year 2025 full of inspiring projects.
